a traveler from Travelocity.com
on February 18, 2011
This was my first experience with this chain. I found the hotel to be comfortable and the staff very helpful. The room was adequate, clean and comfortable. However, there are a few things I found lacking. The shower had an odd shower head that was awkward and hard to use. I tried the fill the bath but the water drained out even with the plug closed. The continental breakfast was a bit lacking. And the heater stopped working on the last night I was there resulting in a cold night. To be fair, I was too distracted by business issues to bother making a complaint about any of this to the management, so, I can't say how they would have responded. Perhaps they will read this review.
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