A nightmare to avoid at all costs

Member Rating 1 out of 5 by a traveler from Travelocity.com on February 7, 2011

There were mosquitoes in the hotel during a Dengue outbreak. I talked to Travelocity and to the hotel manager and they said they were going to refund me the money but never did! A nightmare.They told me I had free breakfast included and when I arrived there they denied what they previously told me on the phone, totally unreliable. FYI Dengue is a hemorragic fever that can be letal in less than 48 hs...Avoid it at all costs! When I saw 2 mosquitoes I decided to cut short my vacation, and come back home earlier, which I payed of course for a new plane ticket also since the airline said I had to go thru travelocity which didnt want to refund... expensive and the most awful vacation of my life!
water club hotel
Carolina, 00979


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