a traveler from Travelocity.com
on April 12, 2011
I was enjoying my staff at this hotel until a catastrophe in the morning. I had made a reservation on the van for the airport for my 5:00 AM flight. I arrived downstairs about five mintues early. The at the time I was suppose to leave they told me the van was full and I would have to wait until the next one. I pointed out that I had reserved the night before and all they had to say was that I should have come down earllier. They didn't mention that they did overbooking the night before.
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