a traveler from Travelocity.com
on February 19, 2011
We recently stayed for 1 week with 2 small children. The workers at the resort are very friendly and always say hello and make you feel welcome so if there's an area that is really good, that's it. The beach is also terrific and there are plenty of chairs at the beach. The activities and food are another story. We went because of the children's activities but the hours operated weren't given much thought. They post from 10 to 5 for the water park which is the primary fun for the kids. What do you do with kids that get up at 6???? At the very least it could be open at 9 and close at 6, well before it gets dark! To make matters worse, the last day we were there the kids wanted 1 last dip in the "Lazy River". We had to get a shower and dressed at 10:30, so like they always say, No problem. BUT - they did not open until almost 10:30 and the kids were broken hearted. We spoke to 5 different workers from 10 to 10:30 and all they could say was "it's a maintainance problem". Nonsense - they were just late like most of the other activities they schedule. It was not uncommon to have 30 minute or more delays for the start of things. Not only that, there were not enough life jackets for the water park and people were waiting for others to get out of the water to get a life jacket - totally unacceptable. One also gets the feeling of beng sold almost every minute of the day. For an "all inclusive" I found it offensive to have nuts in the room with a sign they were $* They also push pictures and the prices were exhorbitant.
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