a traveler from Travelocity.com
on March 14, 2011
While the hotel lobby, restaurant, hallways and rooms are nicely appointed, the disrepair and condition of the rooms left something to be desired. Because of tears in the carpet; scratches, nicks, and dings in the furniture; rusty water stains on the ceiling around around the sprinklers; and rust and grime in the bathroom, I requested a different room. I can't remember a previous time where such factors caused me to do so, and I even accepted their offer of a downgrade (from a king bed to a queen) because they said that was the only alternative they had. The replacement room was not much different. It is a nice hotel, with a good location, and courteous staff, yet I think it is time that (at least some) rooms, their amenities, and fixtures be considered past their useful life and renovated and replaced.
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