a traveler from Travelocity.com
on March 25, 2011
At midnight on the first night of our stay we were awakened by the blaring of the room alarm clock. The day before checkout we showed up to the room and the cleaning staff was listening to the room clock/radio as she cleaned. That night we once again were awakened by the alarm, about a minute later the alarm went off in the vacant room next to us. We called the front desk to have them come turn it off. Apparently, the cleaning staff had not mastered the on/off/alarm switch and I am sure this is not the first time it has happened. Their internet site listed in room wireless internet as an amenity. It did not work during the 8 days we stayed there. The first few days, we checked with the office to see when it would be working and we were told "technicians were working on it." For 8 days?? Decided to ask the management about it upon checkout, but we were told she was not available. (although she was sitting in the back office) Left my cell number and asked for her to call us, but she did not call. Shocking. I think the internet was never going to work in the rooms and I am quite sure they knew that. Barbecue grills also did not exist which they claim are there. Previous reviews stated the rooms were small. Indeed they are and the bathrooms are VERY moldy. And yes walls are paper thin and you can hear anything in the adjoining room. If you stay, bring bleach, ear plugs, wireless adapter for your laptop (if you want internet in your room) and check the alarm clock before you go to sleep. If you have complaints, keep them to yourself. Management does not care.
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