a traveler from Travelocity.com
on March 27, 2011
We checked in and had to walk forever to get to the room. We got to the room with NO CARPET just tile. I was told at the desk it was a remodeled room. I never saw where it could have been remodeled unless they were talking about 20yrs ago. The bed had been slept in so many times that my husband and I kept rolling to the center. There is a sign next to the bed about the water coming out brown but is has been tested and is ok. We also had sliding glass doors that were covered by doors with slats that wouldn't even stay on the tracks. This hotel was way over priced, way over rated and they charge you $21.00 a night to park ur car in their lot. I have stayed at Hyatt;s before and this by far was the bottom of the barrel. I would NEVER stay here again and they need to rethink their website for a four star hotel.
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