a traveler from Travelocity.com
on April 17, 2011
I stayed at the hotel due to a seminar. The walls were very thin and we asked to be moved because it sounded like the people next door were having a party in our room. The front desk was helpful and had me check out another room before moving, when I met the hotel person near the new room he acted put out and rude saying it was Friday night what did I expect. We moved to a quieter floor which worked ok. The room was small and cramped and in need of a true renovation. The phone did not work in the new room and we had a view of a wall. No joke. The coffee shop in the morning was good. Although the second day we waited for a bagel and sandwich for 25 minutes and the server was rude bringing it over after my wife politely asked how long it would be due to a seminar. The sleepnumber bed was very comfortable. The convention room was dirty and our break food did not show up untill someone complained. I think that the location was great, it was right downtown. Overall this hotel was terrible and I will never stay at a Radisson again, unless a last resort and definitely not this one. I would rather sleep in Rittenhouse Square Park!!!!!!
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