a traveler from Travelocity.com
on April 16, 2011
These three renovated apartment houses into one hotel have resulted in the creakiest, noisiest and most uneven floors of any hotel that I have ever stayed in. I had to sleep with my head at the foot of the bed in order to keep from sliding off due to the slope of the floor. The desk staff were courteous but when complaints about partying and people in the hallways was made at 3:00am, the hotel manager responded that "the Giants just won in extra innings and the fans are really excited". He did nothing and It continued until 5:00am. There are much better values elsewhere in downtown San Francisco that are quiet.
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