Overall a great hotel. Restaurant service was extremely good.

Member Rating 4 out of 5 by a traveler from Travelocity.com on April 12, 2011

This was our 4th stay at this hotel. Rooms are extremely spacious and the property is well maintained. Food was wonderful especially in the restaurant where you make reservations for dinner. The only problem that we encountered were that there are 2 parts to the hotel--the newer section close to the big pool (rooms are smaller) and the older section (rooms are much larger and quieter). Because we have kids, we prefer to be on the newer side which was a problem this time. We were not able to get rooms on the newer side and we not treated very well at the front desk. After 2 nights they were willing to let us change rooms but we were not wanting to move at that time. The water is beautiful and you can walk right out and snorkel in the roped off area. Kids club doesn't have much action. Good family activities in the evening. Restaurant service was awesome.
El Cozumeleno Beach Resort
Carr Playa Santta Pilar Km 4 5
Cozumel, Mexico, 77600


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