Many restaurants, great gym, convenient location, but still lacking

Member Rating 2 out of 5 by a traveler from on February 7, 2011

front desk staff needs training on dealing with customers. every time I complain they argue with me instead of fixing the problem. most rooms are worn and not very clean. I had to call housekeeping for strange looking stains running down the wall in bathroom. I was upgraded to club level but was not allowed to use the club and was charged for a coke I had got from the club. This hotel is rated a 5 star but far from it. I have stayed at this hotel many times and each time they fail to meet expectations. A better deal would be to stay at the Al Sondos by Le Meridian, However this hotel has some redeeming value such as Cafe Chic and the fitness center.
Le Meridien Dubai
Airport Road
Dubai, United Arab Emirates
+97 142 824 040

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