a traveler from Travelocity.com
on March 20, 2011
My girlfriend and I stayed here for our first time in San Francisco when my sister was moving there, so we were mostly tourists, and I was certainly not disappointed. Generally the first thing I look for in a hotel is location, which in this case was excellent, right at the border between Chinatown and the Financial District; for the general touristy stuff we were doing, we found the Muni Metro, the #45 bus, the cable cars to Fisherman's Wharf, and the Market Street/Embarcadero streetcars more than enough help for getting around. The beds and room in general were very comfortable. We had an early flight on a Sunday morning due to quirks of the airlines, and the hotel staff were very accommodating in helping us work out transportation back to the airport (when BART wasn't yet running), and all the other little irregularities we had. Everyone who worked there knew us from the moment we checked in, went out of their way to make us comfortable, and made sure we got where we needed to be, and that was a real boon for us as first-time visitors. The only negative to me was the lack of a refrigerator apart from the honor-bar...for a hotel at this price-point, I gather this is par for the course, and it didn't really get in the way of having a good time, but it's worth being aware of that for the sake of planning meals.
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