Awful. Do Not stay. Seriously.

Member Rating 1 out of 5 by a traveler from on May 24, 2011

I am not a complainer about hotels, but this place is a dump. The hotel looks okay once you step in the lobby, but it has some issues as you will discover. The first room we went into smelled like used diapers. I'm not kidding. This place is a conference center, so many people are in and out and probably trash the place. We asked for a new room. Granted. The next room we were in, the toilet handle/float chain in it broke immediately. They were quick to fix it, but it was out for about 2 hours. Second, the shower head literally broke off when trying to move it. We had to deal with it. They did comp. us complimentary breakfast for our troubles. The staff was okay, but when we had breakfast, the silverware and cups were dirty, probably ran through a dishwasher with recyled water. I passed on the coffee. Aside from that, there is a water park inside with a slide and a wave pool/hot tub. We didn't take advantage, but I'm sure kids would enjoy. Other than that, stay away from this place. Outside on the street they were doing all types of construction. It was really annoying getting in and out. Oh, and internet costs .50c a minute, minimum of 6 minutes. That's $3 for 6 min. Breakfast was averaged priced for a buffet with cold sausage... Don't waste your time and money. Stay somewhere else. I guess you get what you pay for.
Travelodge Hotel Convention Center Ottawa
1376 Carling Ave.
Ottawa, Ontario, K1Z7L5
(613) 722-7600

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