a traveler from Travelocity.com
on April 12, 2011
The Lobby was very beautiful. The door man/parking attendant was very nice. The desk clerk during the day not at all nice. The evening clerk was great. It was our 42nd anniversary and we were very excited to be there in New Orleans. I read all the reviews and picked this hotel. What a let down it was, the room was the size of a postage stamp, I made reservations way in advance. The clerk would not let me change our room. I asked for a room with a view of the pool area. Or any other room she just was very rude and said no. It is in a good location to walk around the French Quarter and that was great.
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