a traveler from Travelocity.com
on February 3, 2011
The location of this hotel was very convenient, we enjoyed the cookies, and the price was good with the package we booked. However, the people in the room next to ours were playing loud music late at night. We complained to the front desk, but the issue continued, and we got next to no sleep. I don't know if the walls were exceptionally thin or if the people were exceptionally loud, but it was not acceptable. Finally after arriving home, I found the hotel had charged me for the room even though I pre-paid with a Travelocity package. That was eventually resolved, but certainly did not help make the experience a positive one.
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