News Year Eve too much for this hotel

Member Rating 3 out of 5 by a traveler from on January 2, 2011

News Year eve- 2010. Rooms nice, problem with check-in . They only had one room and we had confirmation for two rooms. They didn't care about the confirmation room or number, but they had no problem adding the price to my credit card 6 weeks prior. Shuttle service was questionable. They know how to make the reservation, but had a problem holding the reservation. Shuttle service ends at12:00pm on News Years eve!!! Good way to treat your customers. If you don't get in line early for the cocktail, bring your own booze.
Embassy Suites Nashville - at Vanderbilt
Nashville, Tennessee, 37203
615 320-8899

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