a traveler from Travelocity.com
on February 10, 2011
I have stayed at Snow King several times while visiting Jackson. I have always been very pleased but, this time just felt different. The staff was not at all friendly. They didn't seem to enjoy their job and it did show in how they treated their guest. I had a problem with my heat one night, and had to call downstairs 4 different times to let them know that my heat was off Again! They never offered a change of rooms or even an I'm Sorry. I understand things happen somethimes, but they need to be very appreciative of the customers they have. I have been a very loyal customer, but I will look for another hotel my next visit to Jackson.
©Travelocity.com LP 2000-2009