OUTSTANDING Customer Service!

Member Rating 5 out of 5 by a traveler from Travelocity.com on April 4, 2011

From the valet to the bellman(Ken) to the girl at the front desk(Chablis)to EVERY employee we came across, the service was OUTSTANDING! Chablis graciously found us a room with a better view than what we had reserved...without us even asking. Ken put all our clothing away in the walk-in closet, like it was just a normal part of his job. We had asked for a fridge in our other room, and so when we called down to the desk, it was delivered & plugged in in less than 15 minutes, and then the desk called back to see if it had arrived yet. The room was clean & the linens/mattress was not only clean and free from any sign of bedbugs(paranoid, I ALWAYS check) but the most comfortable bed I
Detroit Marriott at the Renaissance Center
Detroit, Michigan, 48243


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