a traveler from Travelocity.com
on March 5, 2011
We had problems at the check in because we needed to bring a credit card to be on file and abank card wasn't sufficient. Because we were unaware of this, neither my boyfriend or I had brought one. The desk clerk was rude about the situation and altho ugh he allowed us to have our room, he turned all room service and amenities off. Leaving us unable to order any extras during our stay. The room was nic. Very clean. The bed however, was very uncomfortable leaving us with sore backs and necks the next day. It was also very cold in the room didn't seem like the heat worked well if at all. It was an ok stay. I dont kniw if that will be my first hotel choice in the future.
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