Double charge for the room

Member Rating 2 out of 5 by a traveler from on December 12, 2010

The room was nice but the noise from the adjacent room was pretty loud, and the biggest problem was that when we booked the hotel on travelocity we payed for the room and then when we checked in they took out the amount for the room again and said it was just a hold on that money until we left, the didn't notify us that they were gonna do this they just did, we got them to release the money to us when we were there but it took a few days and then when we checked out they did it again, so if you stay at this resort make sure your prepared to pay for the room again at least until a few days after your stay.
Sunterra Ridge on Sedona Golf Resort
Sedona, Arizona, 86351

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