Member Rating 1 out of 5 by a traveler from on September 11, 2010

The staff was completely rude during check in. The clerk kept spelling my name wrong even when I gave him my ID and then when his supervisor came over he blamed me and said I gave him the wrong name! Then when we tried to get menus for the room service they boasted about we were told they didnt have room service. Then when we tried to use their 'complementary' internet service we found we would be charged for the service! It was overall a horrible stay, one that I will not take again in any of their hotels.
Hyatt Place Cincinnati-Northeast
5070 Natorp Blvd
Mason, Ohio, 45040
(513) 754-0003

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