a traveler from Travelocity.com
on September 6, 2010
Novotel is just an adequate place to stay. I thought the towels would have been more plush. I stayed at a Comfort Inn at Niagara Falls just a day prior and that place had better pillows and towels; so, what gives, Novotel?
The hotel staff was okay; I didn't have anything to complain about other than the roughness of the towels.
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