nice to a point

Member Rating 3 out of 5 by a traveler from on August 21, 2010

i indicated 3 people and the hotel gave me one queen bed. there were only 2 of us. when i asked for 2 beds they stated that wd be an additional hundred bucks! NOT very accommodating. clearly the hotel was not full. it felt unfriendly and a bit unprofessional. the room was very nice, i rarely tip but i tipped for the great clean room and the complimentary toothpaste. details matter such as; there was no luggage rack and the bathroom door didn't stay open by itself. there service staff during bkft were very helpful and professional. that's it. thanks. r
Holiday Inn Express Suites International Airport
66 Airport Dr
Oakland, California, 94621

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