a traveler from Travelocity.com
on July 26, 2010
The Residence Inn was suppose to provide 2 queen size beds. We arrived late due to our scheduled flight being cancelled.(another story). The room had 1 bed & a pull out sofa with a thin mattress. I called the desk to complain & quoted what was listed on our itinerary. The snippy clerk said, we don't have rooms with 2 beds. I reminded her that I stayed there several years ago with 2 queen beds in the room. She said it was webs fault. We were traveling with 2 children, 8 & 12 yrs. old. The room was dated and uncomfortable.After the long flight and w/ 2 kids once we got the room we stayed, though I would not return to that hotel again.
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