a traveler from Travelocity.com
on July 7, 2010
We stayed at the Wingate July 2-July 5, 2010. The check-in process went smoothly. The staff was very accommodating until our encounter with the rm#318 from hell!!! The toilet wouldn't flush after 4 times. We notified the front desk and was given a plunger --- we had to fix the plumbing!!! We asked to speak w/manager -- NO MANAGER was ever there!! We asked for another room. They were booked due to several reunions until our LAST night stay. We were moved on our last DAY. NO DISCOUNT ON OUR ROOM!!!! DON'T ASK NO MANAGER REMEMBER!!! We've stayed in Wingates often but this one takes the cake. Also, for those with bad backs. Their beds will make you want to leave the first night. The mattress is like sleeping on the floor. They are as hard as bricks. I never had back trouble but after staying here I do now. Its been 2 days now and I'm still hurting from our stay at this hotel. We WILL MOST DEFINITELY NOT stay at this one EVER again!!! BEWARE OF ROOM 318 unless you are a certified PLUMBER...
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