a traveler from Travelocity.com
on July 6, 2010
I booked this hotel based off of the writeup here and did not get everything they advertised.
We stayed on the Club level to take advantage of the perks of the lounge.
1- The writeup says no kids- yet we found them on the club level floor and in the lounge itself;
2- The listing said there would be a variety of "views", we looked out over the parking access and at the next building over, we were offered a better view for another $* a night;
3- The club lounge offered a breakfast that was below the standard found at most Hamptons or Fairfields, we sat for half an hour before they replenished the fruit;
4- The service in the lounge was poor, when we first arrived there was no one out front at the valet, the front desk and the lounge were fine, but overall not the exceptional service one would expect for the price;
There are a lot of nice places in Victoria to stay, we will be coming back to Victoria, but we will look elsewhere for our accomodations.
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