a traveler from Travelocity.com
on February 21, 2010
Stayed at the hotel with my family. Long story short, when we left someone slid the window to our room open. The window lined a main entry hallway. Even though the window was closed and the lock was in the locked position, it would not lock. We notified hotel night manager and showed him. We filed a police report. Filed claim with hotel's insurance. Hotel manager told insurance company window worked fine. They claim no responsibility for the integrity of the hotel. I would not recommend staying here. Dead bolt did not lock and window did not lock. Very poor response or regard for safety by hotel management.
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