a traveler from Travelocity.com
on January 4, 2010
Stayed Dec 25 -28, 2009. The hotel was fantastic! The room was HUGE and Beautifully decorated and very clean. I called and asked were I could heat up my baby's bottle and they brought me a microwave to put in my room immediately. We checked in late, so we order Room Service, the food (steak dish, chicken dish and other) was delicious and delivered fast. They have internet/computer /printer usage for hotel guest in the lobby. Very helpful because I had to book our train (ViaRail) trip and was able to print all the information there. The lobby is huge. The only minus thing I have to say was the breakfast buffet at the hotel restaurant was pricey about $* per adult and $* per child and the room was a little warm because they have the temperature preset ( you cannot adjust it) for the season. They offered a fan, but we opt for opening the small window instead, however it did not make too much of a difference, but it was alright. The hotel is VERY busy, but very nice, with a very nice friendly and helpful staff. The girl at check-in was a sweet heart, she gave us crayons and coloring books for the kids. The girl at the Guest Service desk was also very nice and helpful with information on restaurants, tours any information requested, etc. The hotel is very centrally located. Not much night life, but busy during the day, near shopping, restaurants etc. The only sad thing is there are a lot of homeless in the area, 3-4 in every block. I felt better after I saw on TV the Salvation Army goes around feeding them hot meals in the winter. Overall it was a great experience.
©Travelocity.com LP 2000-2009