a traveler from Travelocity.com
on December 16, 2009
From the time we arrived (after a 24 hour travel day), the service was more than excellent, the staff raced out to get our bags, we were checked in within minutes, in our room and invited down for a relaxing cocktail. The hotel is very clean and inviting. Our room was quite large for European standards, including a four piece bathroom. The windows opened up to two quiet streets (we were on a corner). Happy hour is exactly that, happy. A nice supply of snacks, including special cured hams, pistachios, finger sandwiches and sweets. Beverages are extremely reasonable priced, $*euro for a half bottle of wine, $*euro for an alcohol drink.
The breakfast room and buffet are PERFECT. Both mornings there was fresh juices, still/sparking waters, cereals and grains, pastries, fruit and vegetables (the fresh roma tomatoes - superb), cheeses, sliced cold meats, hot eggs, potatoes and hot breakfast meats. The staff understands service, offering a variety of coffees with steamed cream (North Americans should ask for cafe Americano if looking for "regular coffee"). Cappuccino/Cafe Latte's are also included.
The information provided for where to go to eat, sight-seeing, directions was very helpful. All staff are very fluent in English. Check-out was very efficient, in fact, I forgot to clear my bill in person. They politely advised me by email and was not an issue at all. Communication with the Hotel ahead of time (for reservation, directions, etc) was extremely well handled and prompt.
For first time travelers to Rome, we would highly recommend this hotel to all family and friends - including you. We're very picky where we choose to spend our travel dollar, we would absolutely give it to Hotel Canada!
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