a traveler from Travelocity.com
on November 1, 2009
Lobby was clean; staff was courteous. Kids really enjoyed the pool and hot tub. Room was clean and adequate; nothing fancy but fine. Bathroom had a toilet with a broken handle; would not flush at all.
It's impossible for the cleaning service to adequately clean/service the room and NOT notice the broken toilet!
We got into our room very late at night and discovered the toilet problem after the kids were already dressed for bed. Didn't want to ask to switch rooms that late at night under the circumstances. The staff did give us a 20% discount on the room rate, however.
The complimentary breakfast was good and we enjoyed the waffles, biscuits and gravy, sweet rolls, juice, milk, etc.
The very long road leading to the hotel had not been plowed after a snowstorm, and even with 4WD we were sliding a bit.
Overall, we were pleased with the hotel. Would have been 4 star if not for the toilet situation.
We'll be staying here again this weekend. Good place for a good price.
©Travelocity.com LP 2000-2009