a traveler from Travelocity.com
on June 26, 2009
We arrived (7-16 through 7-19-2009) to find our comforter had blood on it, and the sheets were stained with some pink stuff, the guy at the counter didn't seem too concerned when it was brought to his attention. They did send up a new comforter but failed to write it down in their 'problems or requests' book. And to add to all that our room did not get serviced any of the three days we were there.
We are frequent stayers at Hampton Inn's and this was a disappointment, but I am hoping it was just us that got all the problems at once and everyone elses stay will be perfect! You cannot beat the beach front and pool areas, they are well maintained. The rooms are showing their age.
Their guarantee says "100% satisfaction or we don't expect you to pay"...take that with a grain of salt. We did get one night removed to their defense..it still isn't their full guarantee.
Be aware that someone charges you $10/hr for use of a chaise and umbrella if you want it..I recommend going to Sam's Club and getting the one they have for $25, it worked out for us quite nicely!
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