a traveler from Travelocity.com
on May 12, 2009
The room was ok, we overlooked the roof tops of other buildings, parking was confusing, finding our room from the parking garage was a very long walk. The room was nice. There was no hot water, only warm, during my shower the water went completely off 3 times, then came back ice cold!! The shower area was dark and dreary and needed work. I called the front desk, they were polite, offered to move me to another room, but I was checking out in half and hour. The telephone check out system was busy for the 15 minutes I tried to check out, I gave up and had to call the front desk again to check out.
I'm not going back to Hilton, this is the 3rd time we've stayed there and each time there is always something not working etc...
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