a traveler from Travelocity.com
on September 28, 2009
This hotel is located downtown banff so all the shopping and eating places are very close. Our room did not have a/c so we had to leave a window open. This was not so nice as we heard drunk people and trucks in the ally. The bathroom and bedding was very nice. The free breakfast was not anything real special. Your basic cold cereal , bread and drinks. We paid $ which I guess is normal for a nice location.
I almost forgot to comment on the very good help by a guy at the front desk!! I had goofed up and booked two hotels for that nite. Travelocity called the hotel and they were able and willing to correct my blunder for no extra charge. I wish I could remember his name. Changing could have cost us big money.
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