a traveler from Travelocity.com
on September 22, 2009
When it comes to this hotel it's all flash without much substance. They recently have renovated this hotel and initially it appears to be nicer, it is still just an $ hotel that they charge $$/night. While staying there for the Colorado wine festival, we were met with booking headaches, check-in problems, and marginal customer service. When a hotel charges you $ night you should expect top notch customer service, at least a free continental breakfast, free wi-fi, and a hassle-free check-in. Well, this past weekend this hotel failed in every area.
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