appearance of 5 star, performance of 2

Member Rating 2 out of 5 by a traveler from on August 31, 2009

excellent location and exterior. hallways and room sizing make hotel borderline claustrophobic. poolside rooms only accessible from exterior of hotel and lack sufficient locks and maintence of extrior doors to permit the rooms from being deemed safe. we had to push a dresser from accross the room infront of the door to feel safe at night. no inroom movies or dvd player to help offset limted channel selection. cell phone and wfi service very poor and IPHONEs, even they admit , dont work in the hotel. room service is limited to breakfast, and the hotel bar closes at 10 pm. our room could only be described as poorly maintained, with primer only patched walls, numerous broken electical outlet face plates, cracks in walls, and a missing window crank all combined with cobwebs and & corner dirt . a/c for gardenlevel poolside rooms are of the room specific variety built into the wall and are undersized and very noisy, 24 hour continous operation could only drop room temp to a humid 70. as if all of the above wasn't bad enough we were abruptly awoken each night between 11 and 2 by glass reclying, read large volumes of glass being smashed.
Harborside Hotel and Marina
Bar Harbor, Maine, 04609

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