a traveler from Travelocity.com
on August 20, 2009
We booked the 2 full size for us and our 3 kids since the reviews for this hotel were pretty good as was the location (on the beach). The hallway was about 100 degrees, the ice maker on our floor didn't work thru the whole stay, and getting hold of someone at the front desk took way too long. I had to call down to get an extra set of sheets for the rollaway bed we got since they didn't leave a set when they cleaned the room (don't know how they missed that since they moved the bed out of the way), each time the phone rang at least 15 times before someone picked up. The guest services guys were too busy either selling time shares or talking to girls to help us out when we were looking for a McDonalds, and even then got the location wrong by several blocks (we stopped at another hotel whos Guest services guys helped us out). The place is steps away from the beach, although right out the window the view was of a large drainage pipe pumping water out into the ocean. Also the shower had a leak that would run water into the room that didn't get fixed. On a good note: The bands that played there and a few blocks down were decent, the folks at David's across the street were great (needed to replace the 2 yr olds hat), the VA Aquarium was a mile down the road and a great place to take the kids during the hottest part of the day, and if you're looking for a good quick meal, Planet Pizza 2 blocks up was fantastic.
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