Disappointing


Member Rating 1 out of 5 by a traveler from Travelocity.com on August 15, 2009

This 2-star hotel masquerades as something more, but is actually quite dirty, disorganized and discourteous. I was quite surprised by the incompetence of the staff, ranging from the front desk personel to the housekeeping. The check-in and out procedures were unnecessarily long due to inability of the staff to work the computer. Housekeeping failed to replace towels and clean the room but were often noted to be outside smoking. It is seemingly the only hotel on the boardwalk without a manager. The restaurant was laughable - the only thing upscale about it was its pricing. In short, I would never recommend this hotel and was glad to leave.
Sheraton Oceanfront Hotel
OCEAN FRONT AND 36TH ST
Virginia Beach, Virginia, 23451
757-425-9000

http://www.igougo.com/tvly-review-r100388851-Disappointing.html

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