hotel not concerned about hygiene, room more like 3-star

Member Rating 2 out of 5 by a traveler from on August 5, 2009

The lobby of the Shearton Grand looks like a 4-star hotel, but I felt our room was more like a 3-star. It was a basic narrow room with 2 queen beds and a flat screen TV. The bathroom was nice with a granite vanity and lovely tile. The big problem I had with the room was my wife was just about to give our son a glass of water using one of the glasses provided in the bathroom when I noticed the other glass in the bathroom had red lipstick residue on it it two spots. I mentioned this to the hotel clerk when we checked out, and he casually said he'd mention it to the cleaning staff. I didn't even get an apology. We stayed at the hotel in July 2009, but I won't be staying at this Shearton next time I'm in Sacramento.
Sheraton Grand Sacramento Hotel
1230 J Street
Sacramento, California, 95814
(916) 447-1700

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