Good Perks, not-so-good service

Member Rating 3 out of 5 by a traveler from on July 15, 2009

Good Perks: Breakfast offered was very good as continental can be. Short time frame for serving and was VERY busy with limited seating. During the week they have a free beer/wine happy hour--kid friendly with soda and popcorn--that was a very nice perk. Not-so-Good Service: The reservation was mixed up and they willing upgraded to accommodate the mix up---BUT the room we were moved to have dirty sheets left on the pull-out couch. Called the Front desk and they brought up new sheets--for ME to put on. Next day we had to move rooms again because of the mix up---Front desk said they would move our luggage---that did not happen and we had to move it for the third time upon arriving. Conveniently set right off freeway and nearby downtown.
Howard Johnson Rapid City
950 North Street
Rapid City, South Dakota, 57701

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