a traveler from Travelocity.com
on July 8, 2009
We were delighted that this hotel was just a couple of blocks from the Magnificent Mile and any type of transportation you could want. More importantly--we were enthusiastically greeted by the friendliest and most outgoing staff whenever we entered or left the hotel. The room was comfortable and spacious and included a sofa and refrigerator--which we loved! We thoroughly enjoyed the indoor pool and outdoor deck, along with the awesome jacuzzi and sauna. Didn't get a chance to use the workout room but it looked to have everything we would need if we had. Some problems with the keys becoming inactive and a little surprised that Starbucks did not supply the hotel's coffee since there was a Starbucks counter downstairs, but overall a great experience.
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