a traveler from Travelocity.com
on July 6, 2009
The Marshall House is in a great location - a couple blocks from the riverfront and right in the heart of shopping and sightseeing. Historic sqaures are just steps away from this hotel, and you can see all of Savannah without ever needing your car. The free daily continental breakfast is very good and offers hot food - quiche, scrambled eggs, biscuits, oatmeal - as well as the usual fare of bagels, juices, danishes, muffins, fruit and coffee. The room was large, the beds comfortable and well-appointed. The room also included a refrigerator and complimentary bottled water, for which other local historic hotels charge a fee. I also appreciated the nightly turn-down service. Hotel staff was friendly and helpful. Our room was in the back of the hotel, so it was quiet. The only drawback was the housekeeping service, which was not up to par. The bathroom could have used a thorough cleaning - faucets and shower enclosure had a thick coat of soap film and grime. Housekeeping was hit or miss with replacing towels and toilet paper. All in all, a decent value for a historic hotel in a great location.
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