Rundown and Dirty


Member Rating 1 out of 5 by a traveler from Travelocity.com on January 13, 2009

Here is the list of complaints which we compiled. Let me point out that the staff were very friendly and as helpful as they could be, however.... 1) The cleanliness of the room was very poor.! The bathroom wall had some splatter and streaks. 2) The sofa was so threadbare the stuffing was coming out. 3) The kitchenette was poorly equipped to make breakfast for any more than 2 people. The coffee perk was a small 4 cup, the toaster held only 2 pieces of bread, and the frying pan was also miniature. In a condo that was advertised to sleep 8, these kitchen appliances were clearly unsuitable. 4) The kitchen included an egg flipper with no handle. 5) We could not turn on the TV the first night as we had not been told the ""secret"" code to turn it on. 6) On the first night there were no towels in the hot tub although we had called the front desk before going to confirm. 7) The heating system must have been right beside the bedroom and was unbelievably loud. 8) The bedroom which was at the front of the condo, only a few feet from the parking, became polluted with vehicle exhaust when vehicles outside were left running for 15 minutes (not ours).
Tunnel Mountain Chalets
502 TUNNEL MOUNTAIN ROAD
Banff, Alberta, T0L0C0
403-762-4515

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