Worst Hotel Ever


Member Rating 1 out of 5 by a traveler from Travelocity.com on June 4, 2009

This hotel was horrible. They couldn't find our reservation when we got there. After driving for 5 hours the kids had to wait in the lobby for 1 hour while I argued with the gentleman that I did indeed have a reservation. I used their computer (down the hall) to double check but he wouldn't come with me and kept insisting that I didn't have a reservation. The hotel was so load it sounded like there was a street fair going all night. The pool closed at 6, so by the time he found our reservation the kids couldn't go in the pool, no exceptions. Both my son and I contracted a parasite during our visit at this hotel. I would look for another hotel.
Best Western Irazu
Km 3 Autopista General Canas
San Jose, Costa Rica, 1000
+506-290-9300

http://www.igougo.com/tvly-review-r100380170-Worst_Hotel_Ever.html

©Travelocity.com LP 2000-2009