a traveler from Travelocity.com
on December 6, 2008
I stayed twice in 3 weeks at this hotel because of the features!!!
BEST FEATURES: TRULY a ""HEATED"" POOL and jacuzzi, and fitness center; semi-private balcony w/glass sliders (you can hear both the ocean and traffic, but it is VERY quiet at night (unless they have wedding or other loud events); definitely the office/computer set up in a room near the lobby! Early-morning, free-flowing coffee and FRESH cream/milk in lobby (as well as in-room coffee makers w/coffee supplied, microwave and sm. fridge, food and beverage vending machines/ice machines), local and USA Today daily newspapers, sometimes delivered to room; desks with comfortable chairs; good lighting and parking;elevator directly to floors and lobby from open parking basement; good location for taking back roads through quaint acreage nearby, bringing you to city center;excellent on/off ramp location for freeway convenience! One of the best features is the professionalism and friendliness of staff; about 1/2 mile to OCEAN/SAND BEACH and appx 1 mi to main piers or downtown/city center - parking in MRY City is a pain sometimes! Try to use Portola Plaza for convenience, even if it costs you!
WORST FEATURES: Charges for ANY calls, including local calls; some rooms are a stretch from elevators...a pain if you have a lot of luggage, but carts are available; balcony lights are controlled by maintenance...permanently on at night, unless unscrewed by request; no pets allowed; no discounted rates; loud events (totally quiet by 11pm at the latest).
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