Overnight Stay

Member Rating 1 out of 5 by a traveler from Travelocity.com on November 26, 2008

Very disappointed with our stay; room unclean, hair in shower, water in coffee pot, opened shampoo bottle from previous occupant(s), bathroom door lock broken, blood on pillow case, towel rack hanging off the wall in the bathroom. The front desk staff was very rude and unprofessional. I would never stay here again or recommend it to anyone! The staff at the front desk even admitted to having poor houskeeping. When I made the call re: a room the previous day the person told me that check in time was @ 2:00. We arrived @ 2:45 and the man at the desk made us wait til 3:00. Also they do not advertise our have pictures of their pool for a reason..I asked if they had a pool over the phone & I was told yes. The pool is the size of a kiddy pool & is in a terrible location at the back of the building. This was my first and last visit to a Howard Johnsons. If it wasnt such a hassel to get a refund for our room we would have left immediatly.
Howard Johnson Express Inn
1907 Harper Road
Beckley, West Virginia, 25801
(304) 255-5900


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