a traveler from Travelocity.com
on September 30, 2008
I am so disappointed with my experience at the DC JW Marriott that I would not stay there again. The room was not thouroghly cleaned. There were dirty articles of clothing in the room from the previous guest. When brought to their attention, the guest service manager was slowto react and assign a new room (they were fully booked!!!). It took 3 telephone calls to have my room reassigned. I expected more from the JW brand. After all if I wanted thrift accomodations I could've booked motel 8.
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