Complete lack of service


Member Rating 2 out of 5 by a traveler from Travelocity.com on June 7, 2008

We checked into our hotel late in the afternoon only to find that the toilet in the room did not work. We were informed that there were no other rooms to be had and that they would try to find a maintenance person to look at it. At 10:30 P.M. they finally said that no one was available and that they would look at it the NEXT Day. Total indifference from the staff. With the cost of the room being what it is you would expect that at least there would be a working bathroom.
Homewood Suites Anchorage
140 WEST TUDOR RD
Anchorage, Alaska, 99503
907 762-7000

http://www.igougo.com/tvly-review-r100342695-Complete_lack_of_service.html

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