a traveler from Travelocity.com
on May 26, 2008
This hotel is old, old, old and I do not mean old like "charming". The photo does NOT show the current condition of the interior or exterior of the building. The furniture is old and scruffy. Reservations were incorrect when I got there and I was told to wait 1 hour. 3 hours later, I got into the room. I rented a "suite" which had a full kitchen but I wouldn't have eaten off of the dirty dishes or anything that came out of that dirty oven. The hotel is obviously some type of conversion - done poorly! The bedroom had a door opening into the tiny bathroom and there was another entry to the bathroom thru a big, strange closet. Both doors opened in and kept smashing into each other. There was no fan in the bathroom and not much in the way of lotion or hair conditioner although we did get some shampoo. The door to the bedroom wouldn't stay closed. Both the bed and pull out couch were TERRIBLY uncomfortable and I guess their idea of air conditioning is opening a window. The problem with that is then you get to hear all the noise on the streets all night, and believe me, there was a lot of that! No pool or other amenities and the restaurant was only so-so. Poorly lit, and limited parking is available on the back side of the building and you have to walk out the front door and around the building to get to it. I am not all that familiar with Juneau but there has GOT to be a better hotel! I wish I'd listened to the reviews!
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