a traveler from Travelocity.com
on May 20, 2008
We stayed at the Omni for a romantic getaway! I registered at the Omni website for their rewards program, it stored all of my preferences, which my room properly reflected. When I reserved my room I requested an upgrade at no cost if one was available, it was! Upon check in we were put into a suite on an upper floor of the hotel with a FABULOUS view. The suite was gorgeous! The staff was so cordial and helpful! When it was time for turn down service we got cookies and milk! We did try to go to Trevi's but it seemed expensive for not many menu choices so we passed. The front desk helped us with some other choices in the area. We got a late check out (5:00 p.m.) because it was a Sunday! That was fantastic and completely unheard of in the industry! The hotel was clean and wonderful! I HIGHLY recommend and would go again in a heartbeat! I wish I were there RIGHT NOW!!!!!!!!!! We loved it!
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