a traveler from Travelocity.com
on May 6, 2008
My daughter had been trying to reach me at the hotel, the staff refused to take a simple message when I was out of the room. They stated it was their policy not to take a message and the best advice they could offer is to call back later. She did call back just to have the hotel desk phone ring and ring without an answer for over 15 minutes. What hotel refuses to take an emergency message?
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